AIHomUser guide

Everything you need to turn an idea into a space you can explore, refine, and share.

User guideGet started

What is AIHom?

AIHom is an AI-powered home design tool that turns descriptions, room photos, sketches, and floor plans into visual design concepts. Depending on the starting material, you can create a 2D floor plan, generate a furnished 3D design, explore a 360° render, refine elements, and produce images or videos.

How AIHom works

A typical workflow moves through these stages:

  1. Describe a space or upload a room image, sketch, or floor plan.
  2. Generate a floor plan, redesigned room, or 3D concept.
  3. Explore the design and adjust furniture, finishes, or style.
  4. Create renders, interactive views, or videos for review and sharing.

The exact starting point and available output depend on the feature you use.

Create floor plans and 3D designs

AIHom can generate a floor plan from a description or convert an existing floor plan into a furnished 3D space. You can review the layout, explore furniture arrangements, and apply an interior style.

Explore and edit the space

In 2D view, you can move, resize, add, or remove furniture. In 3D and Render views, you can inspect the space from different perspectives and modify selectable elements. AI chat can help change finishes and add, remove, or replace furniture.

Create visual outputs

Depending on the workflow, AIHom can produce realistic render images, 360° interactive views, and videos. These outputs can help homeowners explore renovation ideas and help design professionals communicate concepts to clients.

Common ways to use AIHom

  • Home planning: explore layouts, furniture placement, styles, and color combinations before making decisions.
  • Room redesign: upload a room photo and test a different visual direction.
  • Floor plan visualization: turn a 2D layout into a furnished 3D design.
  • Design exploration: compare interior styles and concepts.
  • Client presentations: create visual material that communicates a proposed space.

Get started

Create an account, choose a starting method, and provide clear information about the room, layout, style, furniture, and intended use. Review the first result and refine it with specific instructions.

Related guides

User guideGet started

Sign up & log in

Create an AIHom account or sign in directly at aihom.ai.

Sign up for AIHom

  1. Go to aihom.ai.
  2. Click Try for free.
  3. Enter your account information.
  4. Follow the on-screen instructions to complete registration.
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After registration, you can use the new account to sign in to AIHom.

Log in to AIHom

  1. Go to aihom.ai.
  2. Click Login.
  3. Enter your account credentials.
  4. Complete the login process.
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Manage your account

  1. Sign in to AIHom.
  2. Click your profile avatar.
  3. Click Account Settings to open the account management page.

Update your profile

In Profile, click Edit next to the information you want to change. The available fields include avatar, name, region, preferred language, and address. Save the changes when finished.

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Reset your password

  1. Open Account Settings.
  2. Select Security Settings.
  3. Click Reset Password.
  4. Follow the on-screen instructions.
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Manage notifications, feedback, and affiliate information

  • In Notification Settings, turn email notifications on or off.
  • In My Feedback, review submitted feedback and related responses.
  • In Affiliate, learn about or join the affiliate program and access related information.

Account URLs, labels, and available settings should be verified against the current product before publication.

Related guides

User guideDesign with AIHom

Generate a new floor plan with AI

Describe the home you want, and AIHom will generate a visual floor plan that you can review, refine, and use as the basis for a furnished 3D design.

Generate a floor plan by chatting with AI

  1. Describe your home requirements in AIHom chat.
  2. Hit Generate.
  3. Wait for AIHom to generate a floor plan.
  4. Review the layout and continue chatting to request adjustments.
  5. When the layout is ready, continue to 3D design generation.
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Include the right details in your prompt

Home size

Provide an approximate area, for example:

  • 1,000 sq ft apartment
  • 120 m² house
  • 80 m² two-bedroom apartment

Rooms and functions

List the rooms you need and how they should be used, for example:

  • Three bedrooms and two bathrooms
  • A primary bedroom with a private bathroom
  • An open kitchen connected to the living room

Layout preferences

Explain important relationships or constraints, such as:

  • Open-concept living and kitchen area
  • Kitchen next to the dining area
  • Separate public and private areas
  • Large living-room windows
  • Kitchen island

Lifestyle needs

Mention requirements related to family life, working from home, entertaining, or storage.

Example prompt

Create a 1,200 sq ft family home with three bedrooms and two bathrooms. Include a primary bedroom with a private bathroom, two additional bedrooms, an open-concept kitchen and living room, a dining area, and a small home office. Make the layout practical for a family of four, with good natural lighting and a modern minimalist style.

Refine the result

Start with the essential requirements, review the generated layout, and add constraints in follow-up messages. Once the floor plan meets your needs, you can generate a furnished 3D design, explore interior styles, adjust furniture, and create renders.

Related guide

User guideDesign with AIHom

Turn a floor plan into an editable 3D design

AIHom can convert an uploaded or AI-generated floor plan into a furnished 3D design. You can then apply an interior style, explore the space in 360°, and generate render images or videos.

1. Create or upload a floor plan

Choose one starting method:

  • Upload a floor plan without furniture: AIHom analyzes the layout and matches furniture to the rooms.
  • Upload a furnished floor plan: AIHom recognizes the existing arrangement and converts it into a digital design.
  • Create a floor plan through chat: Describe the home size, rooms, layout preferences, and lifestyle requirements.

For help writing a floor plan request, see Generate a floor plan with AI.

2. Generate the 3D design

  1. Confirm that the floor plan is ready.
  2. Click Generate 3D.
  3. Review the generated space in 2D and 3D views.

3. Apply an interior style

Choose a listed style, such as Wabi Sabi, Minimalist, Organic Modern, Italian, Mid-Century Modern, American Classic, or Japandi. You can also describe your own preferences.

AIHom applies matching furniture, materials, and decorations to the space.

4. Explore the 360° render

  • Double-click the render window or click the expand button in its top-right corner to enter full screen.
  • Use the navigation control in the bottom-right corner to move through the space.
  • Drag on the screen to change the viewing angle.
  • Select a room angle in the left panel to switch perspectives.

You can change the real-time render quality in the top-right corner. The source lists these plan-dependent options:

Plan Interactive render quality Render image resolution
Free 1K 1K
AIHom Lite 2K 2K
AIHom Plus 2K Enhanced 4K

5. Generate render images or videos

AIHom automatically creates render images from different views. For video output, either click Generate Video after completing the design or select up to two render images and ask AIHom to generate a video.

Get better results

  • Upload a clear floor plan.
  • Describe space requirements, room functions, style preferences, and lifestyle needs.
  • Try more than one interior style before choosing a final direction.

Related guides

User guideDesign with AIHom

Redesign your room with AI

Upload a photo of an existing room and give AIHom reference images or a description of the style you want. AIHom generates a new interior concept while keeping the original room structure.

Room redesign example

Redesign the room

  1. Upload a clear photo of the existing room.
  2. Add reference images or describe the preferred style.
  3. Tell AIHom what you want to change.
  4. Review the redesigned room that AIHom generates.

For example:

Image 1 is my current room. Image 2 is the style reference. Redesign Image 1 to match that style.

Changes you can explore

AIHom can help you visualize changes to:

  • Interior style
  • Furniture arrangement
  • Colors and materials
  • Decorations
  • Overall room atmosphere

Get better redesign results

  • Use a clear room photo that shows the full space.
  • Add reference images that consistently represent the desired style.
  • Describe important colors, materials, furniture preferences, and atmosphere.
  • State what should remain unchanged when that matters to the design.

Expected result: A redesigned visualization of the uploaded room that reflects your references or written instructions.

User guideDesign with AIHom

Place furniture in your room with AI

Use AIHom to preview a furniture item in your own space. Upload a room photo and an image of the furniture, then describe where it should appear.

Place the furniture

  1. Upload a clear photo of your room.
  2. Upload an image of the furniture you want to try.
  3. Tell AIHom where you want to place the item.
  4. Review the generated visualization.

For example:

Place this sofa next to the window and match it with the existing room style.

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Furniture you can preview

Examples include:

  • Sofas
  • Chairs
  • Tables
  • Beds
  • Cabinets
  • and more

Use the preview to compare options

The generated image can help you compare furniture choices, assess whether an item matches the room, and explore different placements before making a purchase decision. Treat the result as a visual concept rather than a precise measurement of fit.

Get better placement results

  • Use a well-lit room photo with the intended placement area visible.
  • Upload a clear furniture image with the full item in view.
  • State the desired location and orientation.
  • Describe how the furniture should relate to the existing room style.

Expected result: A visualization showing the selected furniture item in the uploaded room.

User guideRefine your design

Edit your design in 2D view

Use AIHom's 2D view to adjust furniture directly on a top-down floor plan. You can move, resize, add, or remove furniture, then sync the changes with the other design views.

Open and navigate the 2D view

  1. Open your generated design.
  2. Double-click the 2D view to zoom in when you need to inspect details.
  3. Drag the floor plan to move around it.
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Move or resize furniture

  1. Select a furniture item on the floor plan.
  2. Drag the item to a new position.
  3. Use the adjustment handles to resize it when needed.
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Add furniture

  1. In the furniture library on the left, browse a category or search for an item.
  2. Drag the furniture item onto the floor plan.
  3. Adjust its position and size.
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Remove furniture

  1. Select the furniture item you no longer want.
  2. Delete the selected item.
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Sync the changes

After you finish editing, click Sync. AIHom applies the updated arrangement to the 3D design and other views.

Expected result: The furniture layout matches across the 2D, 3D, and Render views.

Related guide

User guideRefine your design

Edit your design in 3D and render view

Use AIHom's 3D and Render views to explore your space and modify selectable walls, finishes, lighting, furniture, and decorations. Select an element, describe the change, and review the options AIHom generates.

Explore the design in 3D

  • Double-click the design to zoom in and enter full-screen view.
  • Drag with your mouse to look around the room.
  • Review how rooms, furniture, and decorations relate to one another.
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Edit a selected element

  1. Open the design in 3D view or Render view.
  2. Select the element you want to change.
  3. Describe the change to AIHom.
  4. Review the updated element or generated options.

Example instructions include:

Change this sofa to a beige fabric sofa.

Change this wall color to warm white.

Replace this dining table with a wooden table.

You can edit selectable walls, floors, ceiling designs and finishes, lighting fixtures, furniture, cabinets, and decorations. Doors and windows are currently not editable.

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Add furniture

  1. Describe the furniture you want to add.
  2. Include useful details such as type, material, color, and style.
  3. Preview the options AIHom generates.
  4. Select the option you want to add to the design.

For example:

Add a beige fabric sofa with a modern minimalist style.

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Remove furniture

  1. Select the furniture item.
  2. Tell AIHom to remove it.

For example:

Remove this chair.

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Replace furniture

  1. Select the furniture item you want to change.
  2. Describe the replacement.
  3. Browse the generated options and hover over an option to preview its details.
  4. Select your preferred option.

AIHom replaces the original item while keeping the rest of the design in place.

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Edit in render view

In the interactive Render view, select furniture directly and use the left panel to review replacement options. This view helps you judge each change in the context of the finished space.

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Get better editing results

  • Name the exact element you want to change.
  • Describe the desired color, material, shape, or style.
  • Include the atmosphere you want when it affects the result.

For example:

Replace the sofa with a cream-colored fabric sofa in a Japandi style.

Related guides

User guideCreate final visuals

Turn sketches into realistic renders

Upload a hand-drawn sketch or early interior concept and ask AIHom to turn it into a realistic render. Add details about the visual direction to help guide the result.

Generate a render from a sketch

  1. Upload the sketch or hand-drawn design.
  2. Tell AIHom to render it.
  3. Describe the intended style and visual details.
  4. Review the generated image.
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For example:

Render this sketch as a modern luxury living room with warm lighting and natural materials.

Describe the intended result

Include details that are visible in the finished image, such as:

  • Interior style
  • Materials
  • Colors
  • Lighting
  • Atmosphere

Keep the request consistent with the geometry and concept shown in the sketch unless you also want AIHom to reinterpret the design.

When to use sketch rendering

This workflow can help:

  • Interior designers explore early concepts.
  • Homeowners visualize design ideas.
  • Creators produce visual design content.
  • Students and professionals present an early-stage concept.

Expected result: A realistic interior image based on the uploaded sketch and written direction.

User guideCreate final visuals

Turn 3D screenshots into realistic renders

Upload a screenshot of an existing 3D interior concept and use AIHom to create a more realistic presentation with enhanced materials, lighting, textures, and atmosphere.

3D screenshot render

Generate a render from a 3D screenshot

  1. Upload the 3D design screenshot.
  2. Tell AIHom to render it.
  3. Describe any specific style, material, lighting, or atmosphere requirements.
  4. Review the generated render.

Expected result: A realistic image based on the composition and design shown in the 3D screenshot.

Details AIHom can enhance

  • Materials
  • Lighting
  • Textures
  • Interior atmosphere
  • Overall realism

This workflow is useful when you already have a 3D concept but need a polished visual for review or presentation.

Continue from images to video

After generating images, select the images you want to use and ask AIHom to generate a video. This turns the static design visuals into a dynamic presentation.

Related guide

User guideCreate final visuals

Generate videos from your AI designs

Use AIHom to turn a completed design, selected render, or uploaded room image into a video that presents the space from a more immersive perspective.

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Generate a video from a completed design

  1. Open your completed AIHom design.
  2. Click Generate Video, or ask AIHom to generate a video from the selected image.
  3. Wait for AIHom to create the video.

The result can present room perspectives, interior details, furniture arrangements, and the overall design atmosphere.

Generate a video from a selected render

  1. Open the renders generated for your design.
  2. Select the view you want to feature.
  3. Ask AIHom to generate a video.

Choose a render that clearly shows the room or perspective you want to present.

Generate a video from a room image

  1. Upload a room image.
  2. Ask AIHom to generate a video from the image.

This option can animate an existing room photo or a design concept without requiring a completed AIHom project.

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Get better video results

  • Use a clear, well-lit source image.
  • Choose a perspective that shows the room and its spatial details.
  • Select views that emphasize the furniture arrangement, interior style, or design feature you want to present.

Related guides

User guideAccount & policies

Payment, billing, and credits

This guide explains the subscription, payment, credit, renewal, cancellation, and fair-use terms supplied for AIHom. Because prices, plan benefits, supported currencies, and policies can change, the product and legal teams should verify this page before publication.

Choose and purchase a subscription

Basic accounts include limited design and rendering usage. Upgrading increases the limits and unlocks benefits assigned to the selected plan.

After a successful purchase:

  • AIHom displays the order details on a confirmation page.
  • A PDF invoice is sent to the email address used to sign in.

For billing assistance, the supplied support contact is support@aihom.ai.

Supported payment methods and currencies

The currencies available at checkout depend on the payment processor.

PayPal Stripe
EuroUS Dollar
Pound SterlingEuro
US DollarUAE Dirham
Japanese YenEgyptian Pound
Singapore DollarBritish Pound
Thai BahtIndonesian Rupiah
Philippine PesoIndian Rupee
Japanese Yen
South Korean Won
Malaysian Ringgit
Philippine Peso
Romanian Leu
Saudi Riyal
Singapore Dollar
Turkish Lira
Thai Baht
Vietnamese Dong

The checkout page is the authoritative source for the methods and currencies currently available to an individual customer.

How AIHom credits work

Credits allocate processing and cloud-rendering resources. According to the supplied policy, credits are deducted when a generation or rendering task begins.

Credit-consuming actions include:

  • Creating or generating structural 2D layouts
  • Switching to the fully rotatable 3D view
  • Generating high-definition 4K scenes
  • Entering interactive walkthrough mode

The supplied policy states that later visual adjustments to the same result do not consume additional credits. This behavior requires product verification before publication.

Earn and renew credits

The supplied program describes these ways to receive additional credits:

  • Daily check-ins: Sign in to the workspace and claim the available daily credits.
  • Beta-tier upgrades: Upgrade to an eligible Beta tier for its listed credit allocation and experimental feature access.

Standard subscription credits renew at the beginning of each billing cycle. Promotional or bonus credits may have separate expiration dates. Check the current plan terms and credit balance for the dates that apply to your account.

Failed tasks and credit rollbacks

If an AI generation or render fails completely because of a confirmed system-side error, the supplied policy states that the deducted credits are returned automatically.

The supplied policy excludes failures caused by user-side conditions, including:

  • Closing the browser tab during processing
  • Losing the network connection
  • Uploading a corrupted file
  • Using an unsupported custom layout dimension

If a credit is not returned after a qualifying failure, contact Customer Service with the task time and non-sensitive diagnostic information. Do not send passwords, payment credentials, or other secrets.

Capacity and rendering queues

During periods of high demand, generation and rendering may take longer or enter a queue. The supplied policy says dynamic queuing may prioritize premium plans, while free accounts may experience reduced speed during peak periods.

If recurring billing fails

The supplied policy provides a one-week grace period after a failed automatic renewal, such as one caused by insufficient funds or an expired card.

  1. Open your billing settings.
  2. Update the payment information.
  3. Pay the outstanding bill during the grace period.

If the invoice remains unpaid after the grace period, the account is downgraded to the Free tier under the supplied policy.

Cancel a subscription

  1. Open Account Settings.
  2. Open the Billing portal.
  3. Cancel the premium subscription.

The supplied terms state that paid benefits remain available until the end of the current billing cycle and that no further renewal charge applies after cancellation.

Refund policy

The supplied policy describes subscriptions and credit refills as non-refundable and non-exchangeable because processing resources are allocated when a task begins. It also states that:

  • Unused credits are not refunded at cancellation or billing-cycle reset.
  • A partial monthly or annual period does not qualify for a refund or prorated credit.

The supplied exceptions are:

  • Severe platform failure: For a confirmed system-wide outage or bug that prevents access to paid services for more than 48 consecutive hours, contact support@aihom.ai within seven days to request a billing review or credit restoration.
  • Unauthorized charge: Notify the support team so it can investigate the transaction in line with applicable consumer financial-protection law.

These terms may be limited by mandatory consumer law in the customer's jurisdiction and require legal approval before publication.

Fair-use and anti-abuse rules

The supplied policy prohibits:

  • Automating check-ins, bulk registration, or sharing activity to collect credits
  • Creating multiple accounts solely to accumulate promotional credits
  • Bypassing credit deductions, interface limits, or server APIs

It states that confirmed abuse may result in removal of credits, restricted access to rendering or storage, account suspension, and blocking of associated IP addresses or payment methods. The supplied limitation-of-liability language concerning suspended accounts requires legal review.

Needs verification before publication

  • Current plan names, limits, prices, credit costs, and renewal behavior
  • Current payment processors, currencies, and invoice flow
  • Whether visual adjustments consume additional credits
  • Grace-period and downgrade behavior
  • Rollback eligibility and processing time
  • Cancellation, refund, outage, enforcement, and liability terms in every supported jurisdiction
  • Support email and response process
User guideAccount & policies

Privacy Policy

Welcome to AIHom. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit aihom.ai and use our services.

Quick Summary

  1. Personal Data We Collect & How We Use Your Data
  2. Description of Information Collection Methods Such As Cookies
  3. Your Rights
  4. The Methods We Retain, Store and Protect Your Personal Data
  5. How We Share or Disclose Your Personal Data
  6. How We Transfer Your Personal Data Across the Border
  7. Third-Party Websites and Services
  8. Children
  9. Change to Privacy Policy
  10. Data Controller
  11. Data Protection Officer and Contact Information

1. Personal Data We Collect & How We Use Your Data

Your personal data may be collected, stored, and used when we provide services. If you do not provide relevant personal data, you may not be able to register as a user or enjoy some of the services we offer, or you may not be able to achieve the desired results of the services.

Registration

To access AIHom's services, you need to register for an account. During registration, we will collect your email address to send a verification code. Alternatively, you can sign up using your Google account, in which case we'll collect your Google email address, username, and profile picture.

A user account will be created for you when you register. We will retain the data in the user account until you request to delete your account.

Account Settings

Upon completing registration, you can customize your profile (including avatar, email, name, region, and preferred language), security settings, notification preferences, and affiliate details in your account settings. We will collect the information you provide.

Community

To foster design exchange and inspiration, the platform features a public Community section. The rules regarding the visibility and display of your generated content are as follows:

  • Free Tier Users: When using the free tier, images you generate are public by default and may be featured in the Community section for other users to browse. Additionally, certain generation parameters and Prompts may also be visible to other users and visitors.
  • Paid Tier Users: Once your paid plan is active, newly generated images are private by default and will not automatically enter the Community section.
  • Historical Content: Upgrading to a paid plan will not automatically make images generated during your free tier private. Previously public images, along with their associated Prompts and certain generation parameters, may remain publicly visible.

If you are a free tier user, we will collect your user ID, public images and their associated prompts, and certain generation parameters, and make them visible to other users.

Design Tool

When you create designs on AIHom, we collect your design data, including: text input, uploaded models, design tool clicks (frequency and timing), templates used, floor plan searches, rendering requests, the latest design version, and your UserID ("design data").

Project Management

When you manage assets on AIHom, we collect project-related information including: product names, client details, location, creation time, deadline, project brief, size, model count, review count, asset count, 360° render totals, tags, and team members. This data enables our online design asset management system, helping you organize products efficiently and enhance workflow productivity.

Display Tool

When using display tools (including Photo & Video Studio and 3D Viewer), we collect: your uploaded models, design tool click frequency, and interaction timestamps. This data helps optimize your experience with AIHom's visualization features.

Online Customer Support

When using AIHom's services, you may contact online customer support for assistance with any issues encountered. We collect the information you provide to our support team to analyze problems and deliver appropriate solutions.

Marketing Message

Upon registering as an AIHom user, your email address will be used for promotional communications. You'll periodically receive emails featuring current topics, exclusive events, and special promotions. To opt out, you can turn marketing emails off in your account settings.

Subscription

If you subscribe to AIHom's premium services, we collect necessary payment and order information to process your subscription (Card information, credit card number, card expiration date, CVC, price of the service, whether the payment has been completed). The specific terms and conditions governing your subscription are detailed in Subscription Terms, available during the purchase process.

Stability of Service

When you use AIHom's services, we automatically collect log data. This technical information, gathered through cookies, web beacons, and similar technologies, includes:

  • Device information (hardware model, OS version, configuration, unique device identifiers, IP address)
  • Approximate geolocation data
  • Connection details (browser type, ISP, language settings)
  • Device status (including sensor data)
  • Browsing activity

We process this operational data to:

  • Diagnose and resolve technical issues
  • Ensure service stability across platforms
  • Continuously improve our services

Your operational data will be retained only while your account remains active, after which it will be either deleted or anonymized.

2. Description of Information Collection Methods Such As Cookies

We may collect and use your information through cookies, web beacons, etc., and store this information as log information. You may choose to refuse cookies by modifying your browser settings, but you may not be able to sign in or use our services or features which rely on cookies.

We use our own cookies, web beacons, etc. to collect information for providing you with better services. Its main purpose is to: identify and remember your user identity; save the user preferences and other information you provide to us; analyze your use of our services and your activity preferences; optimize our ads to serve more personalized ads.

3. Your Rights

You have the right to exercise your rights. We are doing everything possible to ensure that you can successfully exercise your rights in accordance with the laws and regulations. When you need to exercise your rights, we may ask you to authenticate to protect your personal data. If you have any questions regarding the Privacy Policy or you have a problem exercising your rights, you may send your request in writing to support@aihom.ai.

3.1 Right to Withdraw Consent

You may withdraw previously given consent at any time. This withdrawal:

  • Will not affect the lawfulness of processing before withdrawal
  • May prevent us from continuing related services

You may submit a request for account deletion on Account Settings, and we'll process it within 10 business days.

3.2 Right of Access

You may request:

  • Purposes and categories of processing
  • Data recipients and retention periods
  • Your rectification, erasure, or restriction rights
  • Information about automated decision-making
  • Data sources (when not collected from you)

3.3 Right to Rectification

You may request:

  • Correction of inaccurate data
  • Completion of incomplete data (including via supplemental statement)

3.4 Right to Erasure ("Right to Be Forgotten")

You may request data deletion, except when processing is necessary for:

  • Legal obligations
  • Public interest
  • Legal claims
  • Freedom of expression

3.5 Right to Restriction of Processing

You may restrict processing when:

  • Data accuracy is contested
  • Processing is unlawful but you oppose erasure
  • We no longer need the data but you require it for legal claims
  • You've objected to processing (pending verification)

3.6 Right to Object

You may object to processing:

  • Based on legitimate interests (for reasons relating to your situation)
  • For direct marketing purposes (including related profiling)

3.7 Right Regarding Automated Decision-Making

You may object to solely automated decisions (including profiling), except when:

  • Necessary for a contract with you
  • Authorized by law with appropriate safeguards
  • Based on your explicit consent

3.8 Non-Discrimination

We will not discriminate against you for exercising these rights.

4. The Methods We Retain, Store and Protect Your Personal Data

4.1 Data Storage Location

Your personal data is stored exclusively on Amazon Web Services ("AWS") servers.

4.2 Data Retention & Deletion

We retain your personal data only as long as necessary for its intended purpose. However, we may extend retention where required by law (e.g., legal, tax, or compliance obligations). Once these obligations expire, we securely delete or anonymize your data.

4.3 Security Measures

We implement industry-standard safeguards, including:

  • Access controls (strict authentication protocols)
  • Encryption & network security
  • Dedicated security team monitoring threats
  • Incident response procedures

Despite these measures, no digital system is 100% immune to risks (e.g., evolving cyber threats). If a breach occurs, we will:

  • Act immediately to mitigate harm
  • Notify affected users as legally required
  • Enhance defenses to prevent recurrence

4.4 Your Role in Security

To help safeguard your account security, we strongly recommend using complex passwords that are changed regularly, exercising caution when disclosing sensitive personal information, and verifying device permission settings—particularly when switching devices. Additionally, we will issue timely notifications regarding emerging security threats and recommended protective measures, which we urge you to review carefully whenever received.

5. How We Share or Disclose Your Personal Data

5.1 We may share your information with:

  • Vetted service providers who assist us in operating our business.
  • Legal and regulatory authorities when required to comply with applicable laws.

We will not share your personal data with potential buyers during any stage of business transactions. In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will ensure that the successor entity is bound by this Privacy Policy or provides you with notice and, if required, seeks your consent before any changes are made regarding your personal data.

5.2 For users outside of South Korea and Thailand, we may share certain personal data with Google for the purpose of advertising optimization, including hashed email address, purchased SKU and order, we share only the information necessary for the purposes described above, and Google's handling of such information is governed by its policy: https://support.google.com/adspolicy/answer/9755941?sjid=8373706033030427947-NC. If you wish to restrict the sharing and use of the above information, you may withdraw your consent or object to this sharing at any time by contacting our online customer support or submitting a request through Account Settings.

6. How We Transfer Your Personal Data Across the Border

When you access AIHom, your personal data may be transferred to our servers in the US, or to other countries other than your own. This may be a direct provision of your personal data to us, or a transfer that we or a third party make.

Where the data is transferred outside the EEA or the UK, we ensure it benefits from an adequate level of data protection by relying on:

  • Adequacy decisions. These are decisions from the European Commission under Article 45 GDPR (or equivalent decisions under other laws) where they recognise that a country outside of the EEA offers an adequate level of data protection. We transfer your information as described in "Collection of Personal Data" to some countries with adequacy decisions, or
  • Standard contractual clauses. The European Commission has approved contractual clauses under Article 46 GDPR that allows companies in the EEA to transfer data outside the EEA. These (and their approved equivalent for the UK and Switzerland) are called standard contractual clauses. We rely on standard contractual clauses to transfer information as described in "Collection of Personal Data" to certain affiliates and third parties in countries without an adequacy decision.

In certain situations, we rely on derogation provided for under applicable data protection law to transfer information to a third country. We ensure appropriate safeguards are in place for such transfers.

7. Third-Party Websites and Services

AIHom may involve integrations with, or may direct you to, websites, apps, and services managed by third parties. By interacting with these third parties, you are providing information directly to the third party and subject to the third party's privacy policy. If you access third-party services, such as social media sites or other sites linked through the services, these third-party services will be able to collect personal data about you, including information about your activity on the services. If we link to a site or service via our services, you should read their data usage policies or other documentation. Our linking to another site or service doesn't mean we endorse it or speak for that third party.

8. Children

AIHom is not directed towards, and we do not knowingly collect, use, disclose, sell, or share any information about children under the age of 18 or below the legal age of majority in their jurisdiction. If you become aware that a child has provided any personal data to us while using our services, please email us at support@aihom.ai and we will investigate the matter and, if appropriate, delete the personal data.

9. Changes to Privacy Policy

We may update this policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date."

10. Data Controller

Data Controller: COOHOM INC.

Located at 39899 Balentine Dr, Suite 315 Newark, CA, USA.

11. Data Protection Officer and Contact

We have appointed a data protection officer to support us in relation to data privacy issues and with whom you can also make contact directly. Our data protection officer is available to you to deal with queries relating to our processing of personal data or to provide other information on data privacy issues.

Data Privacy Contact

Name: Privacy Department

E-mail: support@aihom.ai

We will then check the matter and respond to your requests.

By using our services, you consent to the practices described in this Privacy Policy.

User guideAccount & policies

Terms of Use

Welcome to AIHom. Before you access our services, please read these Terms of Use ("Terms").

Application and Acceptance of Terms

These Terms constitute a legally binding agreement between you and AIHom (operated by COOHOM INC. ) governing your use of AIHom's services.

When utilizing specific AIHom's services, you acknowledge that such services may be governed by supplemental terms and associated business rules, which may be published through various channels including website announcements, notifications, messages, emails, and help center documentation. These supplemental terms, upon official release, shall automatically constitute an integral part of these Terms and are binding upon you. Your acceptance of any such business rules or supplemental terms shall constitute full acceptance of these Terms. The invalidity of any provision within these supplemental terms shall not affect the validity of the remaining provisions or the enforceability of the supplemental terms themselves, which shall remain in full force and effect.

By accessing our services, you agree to these Terms.

Account

To access our services, we may ask you to create an account. You agree to provide correct, current, and complete account information and allow us to use it to communicate with you about our services. Our communications to you using your account information will satisfy any requirements for legal notices.

You are responsible for all activities that occur under your account. Please carefully safeguard your account information, including but not limited to your username, password, verification codes, and other credentials. Your account is strictly for your personal use and may not be transferred, traded, donated, leased, or loaned to others. Should we determine that your account has been transferred, traded, donated, leased, or loaned, we reserve the right to suspend or terminate your account immediately without prior notice, and shall bear no legal liability whatsoever. You will be solely responsible for all resulting losses, including but not limited to service interruptions and the deletion of user data and content.

Service We Provide

AIHom provides AI-powered home design, content creation, visualization, and related project management services. These services may include floor plan processing, automated space planning, 2D and 3D design, image and video creation, rendering, and other features made available through AIHom from time to time.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal data.

Use of Service

You undertake not to use AIHom for any illegal purpose or in any illegal way, undertake to comply with all applicable laws, and comply with all separate agreements, rules and guides related to AIHom.

You agree and warrant that AIHom will not be used to facilitate or assist the following acts, nor may it be produced, uploaded, stored, distributed or disseminated in connection with the following acts:

  • Spreading obscenity, pornography, gambling, violence, murder, terrorism, or abetting crimes;
  • Insulting, slandering others, or infringing on the lawful rights and interests of others.

You may not access or use, or help another person to access or use, our services in the following ways:

  • To develop any products or services that compete with our Services, including to develop or train any artificial intelligence or machine learning algorithms or models or resell the Services;
  • To decompile, reverse engineer, disassemble, or otherwise reduce our Services to human-readable form, except when these restrictions are prohibited by applicable law;
  • To crawl, scrape, or otherwise harvest data or information from our Services other than as permitted under these Terms;
  • To use our Services, the Materials, or the Actions to obtain unauthorized access to any system or information, or to deceive any person;
  • Except where we otherwise explicitly permit it, to access the Services through automated or non-human means, whether through a bot, script, or otherwise;
  • To abuse, harm, interfere with, or disrupt our services, including, for example, introducing viruses or malware, spamming or DDoSing services, or bypassing any of our systems or protective measures.
  • To infringe, misappropriate, or violate intellectual property or other legal rights (including the rights of publicity or privacy).

By using our AI services, you expressly represent, warrant and covenant that: (i) all submitted content shall not infringe any third-party rights including intellectual property rights, publicity rights, personality rights, privacy rights, data protection rights or other legally protected interests; (ii) such content shall not contain classified information, trade secrets, sensitive data or any material potentially compromising national security or public welfare; (iii) you shall not intentionally direct the AI system to produce output violating any legal rights; and (iv) you accept full responsibility for all liabilities, damages and legal consequences arising from any breach hereof, including indemnification obligations for all related claims, losses and expenses. This warranty survives termination of service usage.

Termination of Service

You may stop accessing our services at any time. We may suspend or terminate your access to the services at any time without notice to you if we believe that you have breached these Terms, or if we must do so in order to comply with law. If we terminate your access to the services due to your violation of these Terms and you have a Subscription, you will not be entitled to any refund.

Upon termination of these Terms or your access to the services, we may at our option delete any materials or other data associated with your account.

Intellectual Property and AI Watermark

You acknowledge that AIHom retains exclusive ownership of all rights, title, and interest—including intellectual property rights—in and to its proprietary technology. This encompasses, but is not limited to, all software, algorithms, user interfaces, trade secrets, methodologies, designs, inventions, original works of authorship, and any related tangible or intangible materials or information. Nothing in these Terms limits AIHom's right to utilize, develop, or commercialize any concepts, ideas, techniques, or know-how associated with its technology or derived from its performance under these Terms. Except as explicitly stated herein, no licenses or rights to AIHom's technology are granted to users, and all such rights are expressly reserved.

By uploading floor plans, images, PDFs, text or other file types expressly supported by the applicable AIHom upload control ("Content") to AIHom, you expressly represent and warrant that you either own all rights, title and interest (including intellectual property rights) in such Content or have obtained all necessary legal authorizations for its submission and use on the platform. You further warrant that your Content does not and will not infringe upon any third-party rights, including intellectual property rights, trade secrets or confidentiality obligations, nor violate any applicable laws or regulations. In the event your Content infringes any third-party rights or causes damages to AIHom, you agree to assume full liability and shall indemnify AIHom for all resulting losses, damages, costs and expenses (including reasonable attorneys' fees) incurred in connection with such infringement. This indemnification obligation survives termination of your use of the services.

You expressly acknowledge and agree that AI-generated outputs may contain inaccuracies or errors, and therefore covenant not to use such content for commercial purposes unless you have purchased an applicable Subscription plan that expressly includes commercial-use rights for the relevant output, while simultaneously granting AIHom a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, analyze, and otherwise exploit your generated content, including your input parameters and prompts, solely for the purposes of service maintenance, improvement, quality assurance, and AI model training, with all such rights surviving termination of your account or use of the services.

By using the service, you irrevocably permit AIHom to employ Content you uploaded and AI-generated outputs for platform improvement, machine learning and model training purposes.

Infringement Complaints. If you believe any Content on AIHom infringes your intellectual property or other rights, contact us at support@aihom.ai (subject: "Infringement Complaint"). Your notice must include: (a) your signature (electronic or physical); (b) identification of the infringed right and the allegedly infringing Content's location (URL or Output ID); (c) your contact details; (d) a good-faith statement that the use is unauthorized; and (e) a statement that the information is accurate and you are authorized to act. We may remove or disable access to the allegedly infringing Content upon receipt of a valid notice, and reserve the right to request additional evidence or accept a counter-notification. We kindly ask that all complaints be made in good faith, as knowingly false complaints may result in liability.

Certain AI-generated Content on AIHom may contain visible or invisible watermarks, labels, or identifiers indicating its AI origin. You agree not to remove, alter, obscure, or circumvent any such watermark, label, or identifier, except as permitted by applicable law. We may also apply watermarks or identifiers to outputs for authenticity, traceability, or compliance purposes.

Disclaimer of Warranties, Limitation of Liability and Indemnification

While we are committed to delivering high-quality services, please note that AI technology remains in continuous development. All services, outputs, and actions are provided "as is" and "as available" without warranties of any kind, either express or implied, to the fullest extent permitted by law. You are expected to use the services scientifically and rationally, and to independently evaluate the output content generated by AI. You agree to bear all risks associated with the use of AI and any potential damages that may arise from such risks. We expressly disclaim all warranties, including but not limited to:

  • Fitness for a particular purpose
  • Title, merchantability, or non-infringement
  • Accuracy, availability, reliability, or security
  • Privacy, compatibility, or uninterrupted service
  • Any warranties arising from course of dealing, usage, or trade practice

To the maximum extent allowed by law, neither we nor our affiliates, investors, directors, officers, employees, or agents shall be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages—whether in contract, tort, or otherwise—arising from or related to the use of our services, materials, or these Terms. To the fullest extent permissible under applicable law, AIHom's total aggregate liability to you for all damages, losses and causes of action arising out of or in any way related to the services, the materials, the actions, or these Terms, whether in contract, tort (including negligence) or otherwise, will not exceed the greater of the amount you paid to us for access to or use of the services (if any) in the six months preceding the date such damages, losses, and causes of action first arose, and $100. the foregoing limitations are essential to these terms, and we would not offer the services to you under these Terms without these limitations.

You agree to indemnify and hold harmless AIHom from and against any and all liabilities, claims, damages, expenses (including reasonable attorneys' fees and costs), and other losses arising out of or related to your breach or alleged breach of these terms; your access to, use of, or alleged use of the services, the materials, or the actions; your feedback; any products or services that you develop, offer, or otherwise make available using or otherwise in connection with the services; your violation of applicable law or any third-party right; and any actual or alleged fraud, intentional misconduct, gross negligence, or criminal acts committed by you or your employees or agents. We reserve the right to engage separate counsel and participate in or assume the exclusive defense and control of any matter otherwise subject to indemnification by you hereunder, in which case you agree to cooperate with us and such separate counsel as we reasonably request.

Modifications to Terms

We may revise and update these Terms at our discretion. Some examples of times, we may update these Terms include (1) to reflect changes in our services, like when we add or remove features or services, or update our pricing, (2) for security or legal reasons, or (3) to promote safety or prevent abuse. If you continue to access the Services after we post the updated Terms on AIHom's website or otherwise give you notice of Terms changes, then you agree to the updated Terms. If you do not accept the updated Terms, you must stop using our services.

Governing Law and Exclusive Jurisdiction

These Terms will be governed by, and construed and interpreted in accordance with, the laws of the State of California without giving effect to conflict of law principles. You agree that any disputes arising out of or relating to these Terms will be resolved exclusively in the state or federal courts located in San Francisco, California, and you submit to the personal and exclusive jurisdiction of those courts. By accessing our services, you waive any claims that may arise under the laws of other jurisdictions.

Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@aihom.ai

We will then check the matter and respond to your requests.